RETURN AND EXCHANGE POLICY

It is highly recommended that you contact us prior to placing an order if you have any inquires about an item.

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Please inspect all of the items in your order upon receipt and notify us within 24 hours if an item is damaged, defective or incorrect. Kindly provide your order number and send all photos of the item to our customer service email sales@encorebds.com.

Refunds or exchanges will not be eligible after 2 days of receipt.

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All jewelry items are FINAL sale.

Please note, during the period that we offer sales or discounted items, these items will be FINAL sale and are not eligible for an exchange or refund.